Solving for Experience

Evelyn Lee

Head of Workplace Strategy and Innovation

Slack

   

Melissa Myers

Ex-Director Americas, Real Estate & Workplace

Twitter

The office, company culture, benefits and amenities — it all ladders up to one overarching goal: optimizing the employee experience.

It starts the moment people step out of their house to get to work. And it continues throughout their commute, walking into the lobby of the office, getting to their workspace, and the flow of the rest of their day.

And it’s there even when their home is their office — for the day, the week, or indefinitely.

With each touchpoint, each stage, there are so many opportunities for companies to remove friction, or, without adequate thought or effort, to introduce friction.

And, for forward thinking companies, this pursuit of the ideal employee experience informs the design and amenities of the office, the resources and benefits provided to employees, and much more.

So, how are large tech companies approaching the question? What are they prioritizing? Melissa Myers and Evelyn Lee share the philosophies from Twitter and Slack.

 
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